Concrete · Pavers · Travertine — Windermere & West Orlando, FL Fully Insured · Free Estimates · (689) 407-6658
Our Standard · Published in Full

The Windermere Craft Code

Most contractors describe their quality. We enumerated ours — forty-eight checkpoints across eight phases, verified on every project, with the evidence photographed. This page is the whole code, nothing withheld.

Fully InsuredFree EstimatesWritten WarrantyARC / HOA Submittal Support
Fully InsuredFree EstimatesWritten WarrantyARC / HOA Submittal Support48-Checkpoint Craft Code
The Short Answer

The Windermere Craft Code is a 48-checkpoint installation standard applied to every project Windermere Concrete builds — eight phases from consultation to a white-glove handover, including subgrade probing, lift-compacted bases, engineered joints, a hose-tested drainage walkthrough, and a written workmanship warranty.

Why publish it? Two reasons. First, accountability: a checklist you can read is a checklist you can hold us to, and we want to be held to it. Second, education: even if you never hire us, these forty-eight lines are a complete map of what separates hardscape that lasts from hardscape that gets redone — take them to any bidder and ask which ones are included. The contractors worth hiring won’t flinch.

The Standard

The Windermere Craft Code

Eight phases, forty-eight checkpoints. The base is photographed before it disappears, the drainage is hose-tested in front of you, and the warranty arrives in writing.

I

Consultation & Design Fit

  • Walk the property with the owner and map the exact footprint
  • Match material, color, and finish samples to the home’s architecture
  • Review community ARC / HOA design standards before anything is priced
  • Photograph existing surfaces, elevations, and tie-in points
  • Identify pool cages, lanais, and structures the new surface must respect
  • Deliver a written, line-itemized proposal within one business day
II

Ground Truth

  • Probe the subgrade for organics, muck pockets, and loose fill
  • Trace irrigation, low-voltage lighting, and utility runs before digging
  • Establish fall lines so every surface sheds water away from the home
  • Confirm setbacks and easements against the plat where applicable
  • Plan equipment access to protect lawns, gates, and driveways
  • Stake and string the final layout for owner sign-off
III

Demolition & Excavation

  • Saw-cut clean separation lines before any breakout begins
  • Remove existing concrete or pavers and haul debris the same day
  • Excavate to the engineered depth for the specified system
  • Undercut soft zones and rebuild them with structural fill
  • Protect adjacent surfaces, borders, and plantings during removal
  • Re-verify grades after excavation, before base goes in
IV

Base Engineering

  • Place crushed base rock in measured lifts — never one dump
  • Compact each lift mechanically and check with a probe rod
  • Screed the setting bed (sand or concrete) to uniform depth
  • Install geotextile separation where soils demand it
  • Hold positive slope through the base, not just the surface
  • Document the finished base with photos before covering it
V

Forming & Reinforcement

  • Set forms to string lines and verify diagonals on rectangles
  • Place reinforcement — fiber mix, wire, or rebar — per the proposal
  • Chair steel to ride mid-slab, never resting on grade
  • Lay out control-joint positions before the truck is scheduled
  • Isolate the new work from the house, pool shell, and footers
  • Final pre-pour inspection signed off by the crew lead
VI

Placement & Finish

  • Confirm mix design and PSI on the ticket before discharge
  • Screed, bull-float, and finish within the working window
  • Apply the specified texture — broom, stamp, trowel, or exposed
  • Lay pavers or travertine to the approved pattern and bond lines
  • Cut borders and soldier courses tight, with consistent joints
  • Match color and release against the approved sample in daylight
VII

Lock-In & Cure

  • Saw or tool control joints at the engineered spacing and depth
  • Cure slabs with compound or wet-cure — never left to chance
  • Compact the paver field and drive sand fully into the joints
  • Activate polymeric sand with a controlled wetting pass
  • Set edge restraint so the field cannot migrate
  • Post cure/set times and protect the surface from traffic
VIII

White-Glove Handover

  • Pressure-rinse the work zone and remove every form and stake
  • Hose-test drainage with the owner watching the water move
  • Apply sealer at the correct cure window when sealing is scoped
  • Walk the finished surface together, corner to corner
  • Hand over the care guide, cure calendar, and warranty in writing
  • Follow up after the first heavy rain to confirm performance

48 checkpoints · every project · no exceptions

How Every Project Runs

Consultation to white-glove handover

Site Consultation

We walk the property together, measure the footprint, review your community’s ARC standards, and match samples to the home. You receive a written, line-itemized proposal within one business day.

Approval & Scheduling

We prepare the ARC / HOA submittal package where one is required, lock the material order, and give you a real start window — not a moving target.

The Build

Demolition, base engineering, forming, and placement — every step gated by the 48-checkpoint Windermere Craft Code, with the same crew from stake-out to seal.

White-Glove Handover

We hose-test the drainage in front of you, walk the surface corner to corner, and hand over the care guide, cure calendar, and written workmanship warranty.

Free Estimate · Fully Insured

Your property deserves a surface built to estate standard.

Walk the project with us. Get a written, line-itemized proposal within one business day — no pressure, no theater.

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