The Windermere Craft Code
Most contractors describe their quality. We enumerated ours — forty-eight checkpoints across eight phases, verified on every project, with the evidence photographed. This page is the whole code, nothing withheld.
The Windermere Craft Code is a 48-checkpoint installation standard applied to every project Windermere Concrete builds — eight phases from consultation to a white-glove handover, including subgrade probing, lift-compacted bases, engineered joints, a hose-tested drainage walkthrough, and a written workmanship warranty.
Why publish it? Two reasons. First, accountability: a checklist you can read is a checklist you can hold us to, and we want to be held to it. Second, education: even if you never hire us, these forty-eight lines are a complete map of what separates hardscape that lasts from hardscape that gets redone — take them to any bidder and ask which ones are included. The contractors worth hiring won’t flinch.
The Windermere Craft Code
Eight phases, forty-eight checkpoints. The base is photographed before it disappears, the drainage is hose-tested in front of you, and the warranty arrives in writing.
IConsultation & Design Fit
- Walk the property with the owner and map the exact footprint
- Match material, color, and finish samples to the home’s architecture
- Review community ARC / HOA design standards before anything is priced
- Photograph existing surfaces, elevations, and tie-in points
- Identify pool cages, lanais, and structures the new surface must respect
- Deliver a written, line-itemized proposal within one business day
IIGround Truth
- Probe the subgrade for organics, muck pockets, and loose fill
- Trace irrigation, low-voltage lighting, and utility runs before digging
- Establish fall lines so every surface sheds water away from the home
- Confirm setbacks and easements against the plat where applicable
- Plan equipment access to protect lawns, gates, and driveways
- Stake and string the final layout for owner sign-off
IIIDemolition & Excavation
- Saw-cut clean separation lines before any breakout begins
- Remove existing concrete or pavers and haul debris the same day
- Excavate to the engineered depth for the specified system
- Undercut soft zones and rebuild them with structural fill
- Protect adjacent surfaces, borders, and plantings during removal
- Re-verify grades after excavation, before base goes in
IVBase Engineering
- Place crushed base rock in measured lifts — never one dump
- Compact each lift mechanically and check with a probe rod
- Screed the setting bed (sand or concrete) to uniform depth
- Install geotextile separation where soils demand it
- Hold positive slope through the base, not just the surface
- Document the finished base with photos before covering it
VForming & Reinforcement
- Set forms to string lines and verify diagonals on rectangles
- Place reinforcement — fiber mix, wire, or rebar — per the proposal
- Chair steel to ride mid-slab, never resting on grade
- Lay out control-joint positions before the truck is scheduled
- Isolate the new work from the house, pool shell, and footers
- Final pre-pour inspection signed off by the crew lead
VIPlacement & Finish
- Confirm mix design and PSI on the ticket before discharge
- Screed, bull-float, and finish within the working window
- Apply the specified texture — broom, stamp, trowel, or exposed
- Lay pavers or travertine to the approved pattern and bond lines
- Cut borders and soldier courses tight, with consistent joints
- Match color and release against the approved sample in daylight
VIILock-In & Cure
- Saw or tool control joints at the engineered spacing and depth
- Cure slabs with compound or wet-cure — never left to chance
- Compact the paver field and drive sand fully into the joints
- Activate polymeric sand with a controlled wetting pass
- Set edge restraint so the field cannot migrate
- Post cure/set times and protect the surface from traffic
VIIIWhite-Glove Handover
- Pressure-rinse the work zone and remove every form and stake
- Hose-test drainage with the owner watching the water move
- Apply sealer at the correct cure window when sealing is scoped
- Walk the finished surface together, corner to corner
- Hand over the care guide, cure calendar, and warranty in writing
- Follow up after the first heavy rain to confirm performance
48 checkpoints · every project · no exceptions
Consultation to white-glove handover
Site Consultation
We walk the property together, measure the footprint, review your community’s ARC standards, and match samples to the home. You receive a written, line-itemized proposal within one business day.
Approval & Scheduling
We prepare the ARC / HOA submittal package where one is required, lock the material order, and give you a real start window — not a moving target.
The Build
Demolition, base engineering, forming, and placement — every step gated by the 48-checkpoint Windermere Craft Code, with the same crew from stake-out to seal.
White-Glove Handover
We hose-test the drainage in front of you, walk the surface corner to corner, and hand over the care guide, cure calendar, and written workmanship warranty.
Your property deserves a surface built to estate standard.
Walk the project with us. Get a written, line-itemized proposal within one business day — no pressure, no theater.
(689) 407-6658Request your written proposal
Tell us what you are planning and we reply the same day — then a written, line-itemized proposal within one business day of the site walk.
- Free site walk, subgrade probe and sample matching
- Line-itemized pricing in writing — yours to compare
- ARC / HOA submittal packet prepared for you
- Fully insured · written workmanship warranty
Prefer to talk? (689) 407-6658 · text us photos